Privacy Policy

NE Realestates ("we", "us", "our") respects your privacy and is committed to protecting the personal information you share with us. This policy explains what information we collect, how we use it, and the choices you have. By using our website, you agree to the practices described here.

1. Information We Collect

We collect information in the following ways:

• Information you provide directly — such as your name, phone number, email address, and any message content when you fill in an enquiry form, a property listing form, register for an account, or contact us via WhatsApp, phone, or email.
• Property listing details — if you list a property with us, we collect the property information you submit (location, price, description, photos, and similar details) along with your contact information for verification purposes.
• Automatically collected information — like most websites, our site may use standard analytics or similar tools to understand general visitor behaviour (such as pages visited or approximate location by region). We do not use this information to identify you personally unless you have separately provided your contact details to us.

2. How We Use Your Information

We use the information we collect to:

• Respond to your enquiries about buying, selling, or renting a property
• Verify and publish property listings submitted through our platform
• Create and manage your member account, if you register one
• Contact you regarding your enquiry, listing, or account via phone, WhatsApp, or email
• Improve our website and the services we offer
• Comply with legal obligations where applicable

3. WhatsApp & Direct Contact

Some parts of our website allow you to send us a message via WhatsApp. When you do this, your message and phone number are shared directly with our team through WhatsApp, subject to WhatsApp's own privacy policy and terms of service, which we do not control. We use this information only to respond to your enquiry.

4. Sharing Your Information

We do not sell your personal information. We may share your information only in these limited circumstances:

• With our own team members who need it to respond to your enquiry or process your listing
• If a property enquiry needs to be passed to a property owner (in which case only relevant contact details are shared, with your enquiry)
• Where required by law, regulation, or a valid legal request

5. Data Retention

We retain your information for as long as necessary to fulfil the purposes described in this policy — for example, for as long as your account remains active, or your listing remains published — unless a longer retention period is required by law.

6. Your Rights

You can ask us to:

• Correct inaccurate information we hold about you
• Delete your account or listing information
• Tell you what information we hold about you

To make any of these requests, contact us using the details below.

7. Cookies & Similar Technologies

Our website may use cookies or similar technologies to keep the site functioning properly and to understand general visitor patterns. You can control or disable cookies through your browser settings; doing so may affect some website functionality.

8. Children's Privacy

Our services are intended for adults seeking to buy, sell, rent, or list property. We do not knowingly collect information from children.

9. Changes to This Policy

We may update this policy from time to time. Changes will be posted on this page with an updated "Last updated" date. Continued use of our website after changes means you accept the updated policy.

10. Contact Us

If you have questions about this privacy policy or how we handle your information, contact us: